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Oxford City Council

PO Box 10, Oxford, OX1 1EN
Tel 01865 249811

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Request Repair

Type of Repair
Overall form progress: 14% Complete
  1. Emergency Repair:

    When there is a real risk of injury or death, major damage to the property, or the property is not secure. For example: blocked toilet, water leak or no power. We will respond and make the situation safe within 24 hours.

    Urgent Repair:

    This is generally for small repairs that present a major inconvenience to you, immediate damage to the property, or a health or security problem. For example: overflow pouring, blocked or leaking waste pipes. The time of year, the weather and your personal or exceptional circumstances will affect whether the repair is classed as urgent.

    Routine Repair:

    This is for non-urgent repairs that do not cause immediate inconvenience or danger. We will either complete the repair within 28 working days or it will be put into a programme of works.

    Surveyor Visit:

    Select this option if you would like a Technical Officer to visit your home to inspect the issue raised.

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Oxford City Council is registered under the Data Protection Act 1998 for the purpose of processing personal data in the performance of its legitimate business. You can see a copy of our Data Protection Policy here.

We may share your information with and obtain information about you from other departments within Oxford City Council, other local authorities, government departments or financial organisations to ensure that the information is accurate; prevent or detect crime and protect public funds.

Any personal data that the Council collects about you will be processed in compliance with the eight principles of the Act. If you want further information about the data that we hold about you or your rights under the Data Protection Act then please email the Data Protection Officer at


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